To connect your Mercator Ikuü Wi-Fi doorbell to the app, you must first enter pairing mode. Follow the steps below to put your doorbell into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a 2.4GHz Wi-Fi network. Your […]
To connect your Mercator Ikuü products to the app you need to ‘pair’ them. Pairing is easy and usually only needs to be done once. If you have a power failure, or lose internet, you don’t need to re-pair your products. The only time you need to re-pair your products is if you change network […]
The answer to this will vary depending on which Mercator Ikuü products you have. If you have Zigbee product and use the Mercator Ikuü pro hub you need to disconnect the ethernet cable from the old router and connect it to the new one. You then need to re-pair the hub to the new router, […]
To connect your Mercator Ikuü Zigbee products to the app you must first enter pairing mode. With Zigbee it is quick and easy to pair multiple products. Make sure you’ve downloaded the Mercator Ikuü app, have created an account and have already paired your hub to your account. Press the button on the side of […]
To connect your Mercator Ikuü switch or power point to the app, you must first enter pairing mode. Follow the steps below to put your product in pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a 2.4 GHz […]
To connect your Mercator Ikuü Zigbee switch or power point to the app you must first enter pairing mode. All Mercator Ikuü Zigbee products require a Mercator Ikuü Zigbee hub. Make sure you’ve downloaded the Mercator Ikuü app, have created an account and have already paired your hub to your account. Pairing is completed after […]
To connect your Mercator Ikuü Zigbee globe to the app you must first enter pairing mode. All Mercator Ikuü Zigbee products require a Mercator Ikuü Zigbee hub. Make sure you’ve downloaded the Mercator Ikuü app, have created an account and have already paired your hub to your account. Press the button on the side of […]
To connect your Mercator Ikuü Wi-Fi light to the app, you must first enter pairing mode. This instruction applies for downlights, ceiling lights, flood lights and strip lights. Follow the steps below to put your product in pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü […]
To connect your Mercator Ikuü Wi-Fi globe to the app, you must first enter pairing mode. Follow the steps below to put your product in pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a 2.4 GHz Wi-Fi network. […]
To connect your Mercator Ikuü Wi-Fi ceiling fan to the app, you must first enter pairing mode. Follow the steps below to put your product into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a 2.4 GHz Wi-Fi […]
To connect your Mercator Ikuü Wi-Fi camera to the app, you must first enter pairing mode. Follow the steps below to put your product into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a 2.4GHz Wi-Fi network. If […]
To connect your Mercator Ikuü Zigbee hub to the app you must first enter pairing mode. All Mercator Ikuü Zigbee products require a Mercator Ikuü Zigbee hub. Make sure you’ve downloaded the Mercator Ikuü app and have created an account. Mercator Ikuü home hub [scroll down for the instructions for the pro hub] Power on […]
Pairing is streamlined when you select a product from the Mercator Ikuü Zigbee product range. Step 1: Make sure your Mercator Ikuü hub is paired to the Mercator Ikuü app. If you haven’t already done this click here. Step 2: Make sure your Mercator Ikuü hub is in pairing mode. You can do this by […]
Do you have a Telstra smart modem? If so, there are a few extra steps during the pairing of your Mercator Ikuü Wi-Fi products. These steps don’t need to be repeated after the Wi-Fi products have been successfully paired. For lighting or electrical products, we recommend using AP mode for pairing to a Telstra smart […]
Each Wi-Fi router has its own configuration, which means that some settings might require adjusting so that your Mercator Ikuü Wi-Fi products can pair. Below are some common issues and solutions for you to check, and you can also contact our customer service team who can help you. Note: If you change your Wi-Fi network […]
To connect your Mercator Ikuü Zigbee batten light or panel to the app, you must first enter pairing mode. Follow the steps below to put your light into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which […]
To connect your Mercator Ikuü Zigbee ceiling light to the app, you must first enter pairing mode. Follow the steps below to put your light into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which will need […]
To connect your Mercator Ikuü Zigbee globe to the app, you must first enter pairing mode. Follow the steps below to put your globe into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which will need to […]
