To connect your Mercator Ikuü Zigbee products to the app you must first enter pairing mode. With Zigbee it is quick and easy to pair multiple products. Make sure you’ve downloaded the Mercator Ikuü app, have created an account and have already paired your hub to your account.

1. Press the button on the side of the hub once (do not hold). The LED light will blink slowly. This means the hub is in pairing mode. It will stay in pairing mode for at least an hour, giving you lots of time to get all your Mercator Ikuü Zigbee products into pairing mode.
2. Follow the pairing instructions included with your product to put each into pairing mode. The hub will automatically detect the product and add it to the app. You may need to refresh the app for the new product to appear in your device list.

If you do not have the pairing instructions for your Zigbee products you can click on any of the links below, or search for the pairing instructions in the downloads section.

Globes

Ceiling lights

Batten and panel lights

Downlights

Light switches and power points

If the LED light on the hub stops blinking slowly before you have paired all your products return to step 1.

If you are having any difficulty pairing your Mercator Ikuü Zigbee products click here.

Product still not paired? Please contact our customer service team