Pairing is streamlined when you select a product from the Mercator Ikuü Zigbee product range. Step 1: Make sure your Mercator Ikuü hub is paired to the Mercator Ikuü app. If you haven’t already done this click here. Step 2: Make sure your Mercator Ikuü hub is in pairing mode. You can do this by […]
Mercator Ikuü smart downlights provide greater functionality than conventional downlights, giving you complete control of how your living space looks and feels throughout the day. Using the Mercator Ikuü app, downlights can be turned on and off (individually and within user-defined groups), brightness can be adjusted, and you can select colours from a spectrum of […]
It’s safe to do so, but functionality will be affected. Dimmers work by changing the voltage waveform applied to a load which, for compatible products, results in the reduced light output. If the voltage waveform applied to the smart downlight is altered, the downlight can no longer achieve maximum brightness. If the brightness level is […]
Yes. Whilst Mercator Ikuü products are larger due to the electronic componentry required for app control, they do fit into standard mounting accessories. However, this depends on how the cable enters the mount and how many cables are present. For example, it would be difficult to install 3x 2.5mm² cables within a mounting block entering […]
Typically there will be some effect as the product may not have a clear line of sight back to the router or hub. Mercator Ikuü switchgear is recommended in this instance where the switch is internal of the dwelling and hence not effected.
To a degree, metal stud frames and battens will impact the signal strength of Mercator Ikuü (but not completely). Walls and ceilings spaces permanently covered by foil insulation or silver foil sarking will show the greatest detriment of signal. Double brick, Colorbond steel cladding and similar will also affect the signal strength. In these situations, […]
No, only Mercator Ikuü smart lighting products such as downlights, ceiling lights and globes have an adjustable colour temperature that can be used via the app. Non-smart CCT products (such as the Mercator Optica downlight) can’t have this function controlled via the app.
Typically, no. Any switch that is ELV control cabled can’t be retrofitted with Mercator Ikuü, although traditional powerpoints within the home that haven’t been programmed via c-bus can be retrofitted with Mercator Ikuü.
Generally, standard wiring practice applies. Light and power products are wired in the traditional sense. There is no ELV control wiring required. As a safeguard for 2-way or multiway switching, we recommend you wire them as you always have. However, Mercator ikuü Zigbee switches only need an active cable to the switch. A neutral is […]
Refer to the individual data sheets for product specifications. These are available on each product page or in the downloads section.
Mercator Ikuü has been designed to be fully configurable by the end user and adjustable at any time. As the users’ needs change, the system can be attuned to suit. Existing users will also have access to new features as they become available.
The effect on the product depends on the size of the surge. Like most electronics products (such as TVs), in the event of a major lighting strike or similar, the product will likely fail at component level. Surge protection installed at your switchboard is recommended and is designed to protect your valuable electronic equipment.
At this stage there aren’t non-smart face plates, but let our customer service team know if this is something you’d be interested in! Our face plates have been designed to be consistent with many other faceplates, and ours are available in gloss white and matt black. Refer to our trade product page for information on […]
Mercator Ikuü products have a smart module included inside the product, which requires a small amount of power to remain connected to the app. This enables the product to react to app/voice control requests. Mercator Ikuü Wi-Fi products consume around 10 mA (0.01 Watts) per hour, whilst Mercator Ikuü Zigbee products consume around 3 mA […]
Bo extra power cabling is required. Network cabling is only required for certain products. If you are using any Mercator Ikuü Zigbee products, you can choose between a hub that is connected via ethernet (people often place them beside each other for convenience), or Wi-Fi (which doesn’t need an ethernet connection). Some of our cameras […]
Unless there is an alternate source such as a generator, Mercator Ikuü products (like any electrical product), will not be useable until power is restored. Once restored, most Mercator Ikuü power products will default to the previous state prior to the power failure, whilst lighting and security products will default to ‘on’. The desired return […]
Mercator Ikuü can be fully configured by the end consumer click here for our support section. Our customer service team can provide individual assistance. If you want to provide a programming service to your customers, contact with our customer service team to discuss your options.
Yes, the Mercator Ikuü range is versatile and can be used in various situations including retrofit scenarios. The Mercator Ikuü Zigbee switch range and Wi-Fi/Zigbee switch mechanisms don’t require neutral, and the switch mechanisms also feature a looping terminal for flexible application.
