Mercator Ikuü is a cloud-based platform with a range of products that utilise either Wi-Fi or Zigbee, There are different advantages to each (see ‘Why Choose Wi-Fi?’ below), but no matter which you choose, both Wi-Fi and Zigbee products will appear in the app and interact with each other in the same way. This means […]
To connect your Mercator Ikuü Zigbee batten light or panel to the app, you must first enter pairing mode. Follow the steps below to put your light into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which […]
To connect your Mercator Ikuü Zigbee ceiling light to the app, you must first enter pairing mode. Follow the steps below to put your light into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which will need […]
To connect your Mercator Ikuü Zigbee globe to the app, you must first enter pairing mode. Follow the steps below to put your globe into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which will need to […]
To connect your Mercator Ikuü Wi-Fi single adaptor or power board to the app, you must first enter pairing mode. Follow the steps below to put your product in pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a […]
Voice control makes your smart products even easier to use. It provides the flexibility of hands-free control, which is great for when your hands are full or when you can’t reach for your phone or tablet. With simple voice commands, you can access a wide range of features, such as adjusting the brightness of your […]
Voice control makes your smart products even easier to use. It provides the flexibility of hands-free control, which is great for when your hands are full or when you can’t reach for your phone or tablet. With simple voice commands, you can access a wide range of features, such as adjusting the brightness of your […]
If you would like to use a Mercator Ikuü sensor to automatically trigger other Mercator Ikuü products to perform an action (such as turning on your air con when a certain temperature is reached), you can create an automation. An automation can involve as many of your Mercator Ikuü products as you would like, and […]
No, currently Mercator Ikuü doesn’t offer cloud storage. All Mercator Ikuü cameras include an SD card slot so that you can insert an SD card for recording video footage. An advantage to SD card storage is that you aren’t using data to upload footage to the cloud and your camera will continue to record even […]
If your Wi-Fi network is still working but you don’t have incoming internet, you will have limited local control of both Wi-Fi and Zigbee products (provided they have already been paired to the Mercator Ikuü app). You will be able to turn the products on and off, but won’t be able to adjust automations or […]
We don’t recommend this. When the smart switch is off, the smart globe won’t have power, which means it can’t be controlled by the app. This means that you would need to turn the switch on before being able to control your light via the Mercator Ikuü app.
Both Google Assistant and Amazon Alexa include a range of functions to increase the utility of Mercator Ikuü. Mercator Ikuü is fully compatible with Google Assistant and Amazon Alexa, and we provide support for using either system with Mercator Ikuü.
Make sure you’ve downloaded the Alexa app, then click here to link your Mercator Ikuü account. These guides will show you how to make the most of Amazon Alexa voice control: Use Alexa for individual product control Use Alexa to control scenes Create routines within the Alexa app using your Mercator Ikuü products
Make sure you’ve downloaded the Google Home app, then click here to link your Mercator Ikuü account. These guides will show you how to make the most of Google Assistant voice control: Use Google Assistant for individual product control Use Google Assistant to control scenes Create routines within Google Home using your Mercator Ikuü products
All Mercator Ikuü cameras (including video doorbells) have an SD card slot that you can use to store footage. Click here to learn how to do this.
No. The Mercator Ikuü app is a free download and there are no subscription costs.
Mercator Ikuü camera products use an encrypted channel between your camera and phone or tablet to protect your video feed from unauthorised access. It is important that you don’t share your Mercator Ikuü password with anyone who shouldn’t have access to your footage. We recommend using a unique password for Mercator Ikuü, one you haven’t […]
Mercator Ikuü automations can control the time period for which multiple Mercator Ikuü products will operate (up to 200 per automation), whereas timers must be set per product. Automations are ideal if you want more than one product turning on or off.
